Use the DACI framework ("driver, approver, contributor, informed") to make effective group decisions.

DACI Decision Making Framework

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What elements does every communication contain?

Elements of communication

How to phrase (critical) feedback in a vulnerable way

Feedback-wraps

4A Feedback (Netflix)

«Having a voice» is an essential characteristic of teams with high psychological safety

Having a voice

Feedback serves to compare self-image and the image of others: How do you appear to others? What does one's own behavior trigger in others?

Giving Behaviour-Oriented Feedback

To learn from mistakes, we must be aware of our mistakes and implement possible improvements.

Learning from Mistakes (Part 1)

The point now is to learn from mistakes and not to ignore these «learning opportunities».

Learning from Mistakes (Part 2)

This exercise is about everyone in the team making their voice heard – and contributing more or less equally.

Everyone Speaks in Team Meetings

Good listening involves more than just nodding encouragingly. It is about listening in a way that makes the other person feel understood

Listening Intently

To create and maintain cooperation in a team, you must express your expectations clearly, even explicitly, concerning the fact that cooperation must take place and how it should take place.

Clear Expectations about Cooperation

This phrase gives discussions a different character – namely, more togetherness and less opposition.

«Yes, and» instead of «Yes, but»

Mutual appreciation prepares the ground for psychological safety

Practice Appreciation

Reviews and joint reflection are an essential part of the learning process.

Review

Lead your team through the change management process – from "change approved" to "change completed!"

Change Management Kick-off

Everyone bumps up against conflicting priorities sometimes. Escalating openly and rationally reduces uncertainty, delays, and damaged relationships.

Clean Escalations

Got 5 minutes? Then you've got time to start making the personal connections that help us do our best work together.

Icebreaker Activities

Get to know your teammates and how to effectively work with them by sharing user manuals, which include communication preferences and more.

My User Manual

As your team adapts to remote work, use this workshop to build empathy and identify the right support.

Work Life Impact

As a team, create a list of expectations of each other so you can work together successfully and avoid misunderstandings that may come up. 

Working Agreements

Running meetings is hard. Running meetings that give all team members a sense of belonging is even harder. Here's how to be inclusive. 

Inclusive Meetings

The best teams are always learning. Adding structure to learning activities improves the team's ability to use the knowledge immediately to improve team performance.

Learning Circle

When project and leadership teams see eye to eye early on, it helps everyone feel confident the work being done is valuable to the customer and fits into a broader strategy.

Demo Trust

Use this regular team huddle so everyone can share their progress and any obstacles getting in the way.

Stand-ups

Use Delegation Poker to clarify who’s responsible for what and to what level.

Delegation Poker & Delegation Board

What do you do when you need to make a decision? How do you know what makes your new hire tick? How do you know what gets under your own skin?

Moving Motivators

A shortcut to the standardized 360 degree feedback: Invite your team to a nice dinner. During the meal you will then give each other feedback

360 Degree Dinner

The Diversity Index can help your team and organization acquire insight into how high the current diversity level is. Download the free template

Diversity Index

Share the good, the bad and the ugly by asking for timely, specific and honest feedback

Exploration Days

Happiness Door

Creating strong relationships with colleagues by finding the right approach to maximizing each person’s performance.

Improvement Dialogues

No metric is perfect, and it’s best to look at each problem from multiple angles. OKRs encourage a result and value oriented culture by focusing on the main priorities

OKRs (Objectives and Key Results)

Instead of focusing on the happiness of people we should be focusing on the improvement of work

 Problem Time

Recruit great people to your team by conducting behavioral interviews. Download free questions

STAR Behavioral Interview Questions

What did we do well and what did we learn? Emphasizing learning over right versus wrong

Yay! Questions

Structure your personal and professional growth with a framework built on agile principles.

Lean Growth Framework

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